HLP Cleaners · Version October 27, 2026
Terms of Service.
These terms cover requests you send through hlpcleaners.com. HLP Cleaners is operated by Hudson Launch Partners LLC (“HLP”, “we”).
Requesting a quote
Sending a request asks us to contact you about cleaning or the extras you selected. It does not book a visit, commit you to buy anything or authorize a charge. We confirm coverage for your address and team availability before offering a visit.
Scope, price and approval
Before any paid work begins, we send you a written scope and price for the visit, including the cleaning type, extras, supplies and timing. Nothing is booked or charged until you approve it. Advertised starting prices (for example, standard cleaning from $159 for a studio or 1-bedroom home) are starting points; the final price depends on size, condition, frequency and extras.
Changes, access and safety
Work outside the approved scope, such as heavy buildup, appliance interiors or added rooms, needs your approval and may change the price or time. Agree on entry, building rules, pets and rescheduling with us before the visit; don’t send door codes or private documents through the website form. Our team may decline or pause work that is unsafe, including hazardous materials, mold, pests or active construction.
Cancellations and rescheduling
You can cancel or reschedule for free up to 24 hours before your scheduled visit. If you cancel with less than 24 hours’ notice, or our team can’t get into your home at the scheduled time, we may charge a $50 late cancellation fee, and we’ll tell you before charging it. If we need to reschedule, we’ll give you as much notice as we can and never charge you for our change. Giveaway prize cleanings are never charged this fee.
Results
Stain, odor and buildup removal depends on the surface and its condition, so complete removal can’t be promised. If something on your approved checklist was missed, tell us within 48 hours of the visit, with details or photos. Our management team will assess your report, and may ask for more photos or a brief visit. If they confirm that an item on your approved checklist was missed, we’ll come back and re-clean those areas at no charge, usually within 2 business days of that confirmation. Re-cleans cover only confirmed items in your approved scope; conditions that existed before the visit and work outside your scope aren’t included.
Giveaway
The HLP Clean Break giveaway is governed by its Official Rules. Requesting a quote is not required to enter and does not affect your chances.
Your information
Our Privacy notice explains how we handle your information. We record the version of these terms you accept and the time of acceptance with your request.
Questions
Email team@hudsonlaunchpartners.com.
Return to your requestOptional email and text updates
You can separately choose marketing emails or recurring marketing texts from the brand named on the form, operated by Hudson Launch Partners LLC. Texts may be automated. Message frequency varies; message and data rates may apply. Consent is not required to request services, purchase or enter a giveaway. Providing contact information alone does not opt you in.
We record your choices, the disclosure version, date and time, and website source. We use these records to honor your preferences. Mobile opt-in information and consent are not sold or shared with third parties or affiliates for their own marketing. Service providers may process this information solely to operate our communications.
Unsubscribe using the link in a marketing email. When the text program is active, reply STOP to stop texts or HELP for assistance. You can also email team@hudsonlaunchpartners.com to withdraw consent or request help. Service-related replies about your request are separate from optional promotions.